Sunday, November 15, 2015

AVX Repaired

This post is about a month after the AVX was returned from repair. I left off my last post saying I was fuming at Celestron.  Kudos to Celestron for fixing my AVX  two weeks faster than expected. 

OTOH, I was not notified by email that the AVX had been shipped. It arrived on my doorstep a day after I returned from a month long trip no signature required. What if I was still away? Theft of shipped goods from peoples' doorsteps have become a common crime.

Also annoying is I emailed the Celestron contact about what was the nature of the failure and if there was anything a user could do to prevent it repeating. I got no response. That said I greatly appreciate the expeditious way Celestron handled the repair.